[1MQ7T9TM] Service Desk Analyst at ZettaMine Labs Pvt. Ltd. | Rozgoo | Rozgoo

ZettaMine Labs Pvt. Ltd.

Bangalore, IN · Remote · Full-time

[1MQ7T9TM] Service Desk Analyst

Posted 21 days ago

Location: Bangalore, IN
Work mode: Remote
Employment: Full-time
Experience: Mid-level · 5–5 yrs
Education: bachelor's

About the role

© 2026 Rozgoo

Hello All, Greetings from ZettaMine Job Description – Service Desk Analyst (English & Mandarin) Location: Bangalore Years of Experience: 5 Years Project-Specific Prerequisite Skills: Service Desk – Mandarin English Notice Period: Immediate Joiners Detailed Job Description Provide L1 Service Desk support to global users through phone, email, chat, and remote support channels. Deliver technical assistance in both English and Mandarin to ensure effective communication with end users. Log, categor…

Requirements

5 years service desk experience
Fluent in English and Mandarin
Experience with remote support tools
Ability to log and manage tickets

Skills

service desk support
l1 support
remote support
ticket logging
technical assistance
english
mandarin
incident management
problem resolution
customer service
it service management

About the company

ZettaMine Labs Pvt. Ltd.

Posted via Adzuna

How to apply

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ZettaMine Labs Pvt. Ltd.

[1MQ7T9TM] Service Desk Analyst