Account Executive, Commercial (German)

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity? 

As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.

This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.

At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.

What will I be doing? 

• Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers

• Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach

• Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty

• Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact

• Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion

• Manage a high volume of deals, including complex six-figure opportunities across new and existing business

• Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them

• Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline

• Track and communicate the metrics behind your growth, including retention, adoption and platform expansion

• Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts

• Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment

• Stay at the cutting edge of AI using the best internal tooling and enablement in the market

• Raise the bar for the team by mentoring peers and sharing winning plays

What skills do I need? 

• 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota

• Business-level fluency in German

• Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a cl