Account Manager, Advertising Solutions

<div class="content-intro"><p>Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: <strong>play video games.</strong> Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.</p></div><p>Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including Quests, Bounties, and Video Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers.</p> <p>As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management.</p> <p><strong>What You'll Be Doing</strong></p> <ul> <li>Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewal</li> <li>Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals</li> <li>Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment</li> <li>Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with the confidence to present data and earn the next buy</li> <li>Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing, and escalation</li> <li>Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve as the technical point of contact for attribution</li> <li>Maintain accurate Salesforce records — line items, media plans, call notes, and pipeline updates — in partnership with your AE</li> </ul> <p><strong>What you should have</strong></p> <ul> <li>4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)</li> <li>Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing va