Accounts Receivable Manager

<h1><strong>Accounts Receivable (AR) Manager: Job Description</strong></h1> <h3><strong>About Stripe</strong></h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</p> <h3><strong>About the team</strong></h3> <p>Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.</p> <h3><strong>What you’ll do</strong></h3> <p>In this leadership role, will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Build, develop and lead a team to support global billing and collections deliverables.</li> <li>Participate in building scalable processes to support global growth.</li> <li>Execute efficient internal control documentation and sign-off procedures</li> <li>Enhance and maintain existing policies and procedural documentation</li> <li>Drive end to end improvement of input processes to enable scale and productivity</li> <li>Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale</li> <li>Escalate collection issues to relevant stakeholders when necessary</li> <li>Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals</li> <li>Create global best practice documentation and facilitate sharing across the globe.</li> <li>Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.</li> <li>Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time</li> <li>Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time</li> <li>Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.</li> <li>Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact</li> <li>Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks</li> </ul> <p><strong>We are looking for:</strong></p> <ul> <li>Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives</li> <li>Advanced finance operations experience of leading large operational processes</li> <li>Ability to set goals, financial plans and effectively influence leaders across Stripe</li> </ul> <p><strong>Who you are</strong></p> <p>We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p> <p><strong>Minimum requirements</strong></p> <ul> <li>15+ years of experience out of which 3+ years of managing operational teams dealing with high volume and complex workflows.</li> <li>Led teams in multi-location and exposure to working in multicultural, location and dynamic business environment</li> <li>A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP</li> <li>Excellent communication and organizational skills, both writte