Administrative Executive, HMG/BSCC

[What the role is] Administrative Executive, HMG/BSCC [What you will be working on] Handle enquiries from the public through the Branch Service Line (HDB’s hotline) with professionalism. The enquiries can be on lease administration, housing maintenance, finance and car park matters. Promote, educate and guide callers on the use of HDB’s e-Services Provide case-specific advice and quality customer service to customers over the phone Keep abreast with latest policies and procedures so as to provi…