Zoomcar
Canada, CA · On-site · Full-time
Advanced Technical Support Role at Fortinet
Posted 26 days ago
- Location
- Canada, CA
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 2+ yrs
About the role
Become an Advanced Technical Support Specialist at Fortinet and drive customer satisfaction through expert troubleshooting and guidance. Focus on core networking/security products and solutions. As part of the Fortinet team, you will be crucial in resolving customer issues through analysis and education. Your responsibilities will include collecting system information, recommending corrective measures, and providing insights based on technical documentation. Engage with clients to guide them th…