Aftersales Tech Lead: SLA, Field Ops & People Leader at LIXIL | Rozgoo | Rozgoo

LIXIL

Singapore, SG · On-site · Full-time

Aftersales Tech Lead: SLA, Field Ops & People Leader

₹91K – ₹1.2LPosted 23 days ago

Location: Singapore, SG
Work mode: On-site
Employment: Full-time
Salary: ₹91K – ₹1.2L
Experience: Lead · 7+ yrs
Education: bachelor's

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About the role

LIXIL Singapore is seeking a senior technical operations leader to drive Aftersales initiatives across Singapore and Malaysia. You will manage a multi-channel service model, oversee the TA team, and coordinate with partners to deliver permanent, high-quality solutions. You will develop technical training, optimize parts inventory, and ensure strong SLA compliance while mentoring engineers and technicians in a fast-paced environment. J-18808-Ljbffr

Requirements

Experience in technical operations leadership
Strong SLA management skills
People leadership and mentoring experience
Knowledge of inventory management
7+ years experience in aftersales or operations
Bachelor's degree

Skills

technical operations
team leadership
aftersales service
sla management
inventory optimization
training development
people management
field operations
multi-channel service
service partner coordination
technical mentoring

About the company

LIXIL

Posted via Adzuna

How to apply

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LIXIL

Aftersales Tech Lead: SLA, Field Ops & People Leader

₹91K – ₹1.2L