<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>Team Overview:</strong><strong><br></strong><strong><br></strong>The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.</p> <p>Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.</p> <p>This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.</p> <p><strong>How You’ll Make an Impact:</strong></p> <p>The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:</p> <ul> <li>Lead one or more engineering teams and help shape the technical direction for internal tools and platforms that improve efficiency, automation, and productivity.</li> <li>Lead a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, R&D, and Finance, including AI-powered workflows, internal web applications, data and event pipelines, third-party integrations, and support tooling.</li> <li>Balance technical leadership and people leadership, setting direction, modelling best practices, and enabling teams to deliver effectively through others.</li> <li>Partner closely with engineers, product managers, designers, and senior stakeholders to translate organisational challenges into scalable, high-quality software solutions.</li> <li>Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth.</li> <li>Foster a culture of collaboration, systems thinking, technical excellence, and curiosity around new technologies, including AI.</li> <li>Make a direct and visible impact on how thousands of Klaviyos get their work done every day.</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>You are passionate about building software for the long term, balancing technical quality, delivery pace, and business impact.</li> <li>BA or BS Degree in Computer Science, related field, or equivalent experience.</li> <li>You have 5+ years of hands-on software development experience building and operating highly available, full-stack SaaS products, with a solid understanding of modern web architectures and scalable, multi-tenant systems.</li> <li>You have 3+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives using an agile, iterative approach.</li> <li>You are a technically curious leader with hands-on experience using modern AI tools and workflows (e.g. OpenAI, Anthropic, Gemini, n8n) and an interest in helping teams apply them thoughtfully to improve productivity and outcomes.</li> <li>You are comfortable setting technical direction and standard
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