AI Software Engineer II - Amplify C.S

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p><strong>Team Overview:</strong><strong><br></strong><strong><br></strong>The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering &amp; Product, Customer Service &amp; Success, and Finance, to solve real operational problems with practical, well-designed software.</p> <p>Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.</p> <p>This role is for software engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.</p> <p><strong>How You’ll Make an Impact:</strong></p> <p>The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an AI Software Engineer II on Amplify, you will:</p> <ul> <li>Design, build, and maintain internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service &amp; Success, R&amp;D, and Finance teams. You will own features and small-to-medium projects end to end, from design through deployment and iteration.</li> <li>Deliver project work with increasing autonomy and scope. You will break down problems into actionable pieces, refine requirements with your team, and collaborate to ship high-quality solutions that meet reliability and performance expectations.</li> <li>Work closely with internal customers to understand their workflows and constraints, and translate operational challenges into pragmatic, maintainable software and AI-enabled tools that improve productivity and reliability.</li> <li>Contribute to the technical and architectural evolution of Amplify’s systems by participating in design discussions, proposing improvements, and helping ensure our platforms remain scalable, observable, and reliable as usage grows.</li> <li>Take responsibility for the quality and operational health of the code you ship, including testing, deployment, monitoring, debugging issues in development and production, and participating in on-call rotations for the systems your team owns.</li> <li>Use modern AI tools as part of your day-to-day engineering workflow, including for coding, testing, documentation, and experimentation, and share learnings to help the team continuously improve how it works with AI.</li> <li>Help improve the developer experience and engineering practices on Amplify by contributing to tooling, CI/CD, automation, tests, and shared utilities that support consistent, high-quality delivery.</li> <li>Collaborate closely with Product, Design, Data, and operational partners, contributing to discovery, evaluating trade-offs, and ensuring the work you deliver is tied to clear success criteria and business outcomes.</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>You care about building software for the long term, balancing technical quality, delivery pace, and business impact.</li> <li>You have strong hands-on experience building and operat