- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 1+ yrs
- Education
- bachelor's
About the role
Description Proposed designation : Contact Centre Analyst – People Operations Role: Analyst Ops Support (Voice Non-Voice) Reporting to Assistant Manager/ Manager Geo to be supported : US Shift : 6:30 PM to 3:00 AM Responsibilities Roles & Responsibilities o Act as the first point of contact for employee inquiries across voice calls, email, chat, and case management tools. o Provide clear, accurate, and empathetic responses. o Resolve employee requests within defined quality standards and servi…