- Location
- Pune, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Key Responsibilities Incident & Problem Management Own end‑to‑end resolution of incidents escalated from L1. Perform deep troubleshooting of Java applications, logs, JVM parameters, and platform components. Actively participate in or lead Major Incident (MI) bridges. Perform RCA and implement permanent fixes. Identify recurring issues, trends, and preventive actions. Change, Release & Operational Readiness Review and support production changes related to applications/middleware. Perform post‑ch…