AR Supervisor

Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide , united by a culture that values trust, speed, and continuous growth. Hear the Voice of the Team : Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news. Job Summary: Drata is looking for an AR Supervisor to join our growing team. This person will be a key member of the growing accounting and finance team of one of the fastest growing, B2B SaaS startups ever to achieve unicorn status. You will be an integral part of Drata’s accounting operations focusing on accurate and timely accounting operations and month-end close. The ideal candidate will be detail-oriented, comfortable being hands-on, skilled in all things debits and credits and has the demonstrated ability to work effectively with cross-functional teams in a startup like environment. We pride ourselves in our ability to move quickly and get the job done, and are committed to making sure every team member is set up to exceed expectations and learn and grow in their role. This role will report to Drata’s Director of Accounting and work cross-functionally to ensure the business is positioned for success from an accounting standpoint. What you’ll do: Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting Manage sales tax and VAT compliance to ensure accurate global invoicing Manage the dunning process which includes revocation and restoration of accounts Own the resolution of complex billing inquiries and serve as the escalation point for the team Reconciliation and correction of open invoices between AWS and NetSuite Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment Track and record bad debt/allowance for doubtful accounts for non-paying customers Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS, Salesforce, and NetSuite Cross training with Accounts Payable Supervisor for backup support Other duties and ad-hoc projects as required What you’ll bring: 7 + years of high volume accounts receivable experience Experience working in a scaling SaaS startup environment experience preferred Netsuite experience required Salesforce experience required Zone billing experience required Stripe experience required Ramp experience preferred High proficiency in Excel (e.g., vlookups, sumifs, pivot tables) Comprehensive knowledge of U.S. GAAP Detail-oriented Strong interpersonal skills — including written and oral communication skills An ability to multitask and manage multiple projects - work prioritization, planning and task delegation Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level Must be a self-starter who excels at multitasking and thrives in a fast-paced environment How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your Life at Drata . Shared Success : We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents , along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan , company-paid life and disability insurance , tax-advantaged spending accounts , and a range of discounted voluntary offerings to help you customize and stren