Hermes
Singapore, SG · Remote · Full-time
Assistant Store Operations Manager, HSR
Posted 5 months ago
- Location
- Singapore, SG
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Lead
About the role
MAIN RESPONSIBILITIES: Back Office Customer Service Management Management and follow-up of Customer Services Contribute to your team's effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.) Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team. Be a real partner to…
Requirements
- Experience in customer service or store operations
- Ability to manage follow-up processes and schedules
Skills
- customer service management
- complaints handling
- back office operations
- customer follow-up routines
- schedule planning
- store operations support
- customer contact management tools
- remote sales support
- repair requests handling
About the company
Hermes
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.
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