- Location
- Noida, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Executive · 6+ yrs
About the role
Description na Responsibilities Essential Duties & Responsibilities: Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages WFM processes, Client KPIs and Financial performance in a multi-site, multi-platform. Serves as a checkpoint and reviewer of WFM processes, practices and output. Takes ownership, engages with Ops team and drives improvement/resolut…