Assoc Manager, Customer Experience at Cotality | Rozgoo | Rozgoo

Cotality

Oxford, US · On-site · Full-time

Assoc Manager, Customer Experience

₹41.9L – ₹41.9LPosted 29 days ago

Location: Oxford, US
Work mode: On-site
Employment: Full-time
Salary: ₹41.9L – ₹41.9L
Experience: Lead · 5+ yrs

About the role

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At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a m…

Requirements

Customer experience leadership experience
Process improvement experience
Strong communication and stakeholder management
Ability to analyze customer feedback and metrics

Skills

customer experience
customer support operations
stakeholder management
process improvement
communication
customer feedback analysis
metrics/kpis
crm systems
service design
omnichannel support
training/coaching

About the company

Cotality

Posted via Adzuna

How to apply

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Cotality

Assoc Manager, Customer Experience

₹41.9L – ₹41.9L