Copado
Bangalore, IN · On-site · Full-time
Associate DevOps Support Engineer
Posted 19 days ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Job Summary In this dynamic, high-touch role, you will serve as the primary first line of contact for our users. You will manage incoming voice calls and direct traffic to ensure customers quickly get to the right technical resource. You will handle quick fixes yourself while cleanly routing tougher technical issues, following up relentlessly to ensure every problem gets resolved. You are the ultimate traffic controller and problem-solver for a fast-paced DevOps environment. Key Responsibilitie…
Skills
- devops
- technical support
- call management
- problem solving
- user support
- voice communication
- ticket routing
- follow-up
About the company
Copado
Posted via Adzuna
How to apply
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