- Location
- Hyderabad, IN
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level · 0–2 yrs
- Education
- high school
About the role
What Success Looks Like In This Role With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore functionality, o Troubleshooting hardware, software and connectivity issues using remote access tools o Escalating complex issues to 2nd and 3rd level resolver teams, and o Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests. En…