- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
What you'd be doing: Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop) Serving as the primary point of contact for internal users on all automation and account questions Owning Slack support channels — timely, professional responses to internal teams Executing recovery procedures during incidents — restarting services, validating agent connectivity, coordinating with backend/vendor support Assisting with region failover planni…