AV & Event Engineer L4

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><h3><strong>See yourself at Twilio</strong></h3> <p>Join the team as our next AV and Events Engineer L4&nbsp;&nbsp;</p> <h3><strong>About the job</strong></h3> <p>This position is needed to support Twilions globally with their AV and Events needs in our remote first hybrid work environment. As an AV and Events Engineer L4, you will be responsible for managing and supporting audiovisual (AV) technology solutions, remote event support, and executive support for industry conferences. Your expertise in AV technology trends, bleeding-edge tools, and certifications will contribute to the success of our organization's AV and events initiatives. You will also mentor members of the End User Computing and Operations team in order to mentor and grow the team alongside you.&nbsp;</p> <h3><strong>Responsibilities</strong></h3> <p>In this role, you’ll:</p> <ul> <li>Design, configure, and deploy AV systems and equipment, including audio and video conferencing systems, displays, microphones, and control systems.</li> <li>Manage AV infrastructure, troubleshoot technical issues, and provide timely resolutions to ensure uninterrupted AV services.</li> <li>Support remote, executive and in-person events, including setup, testing, and operation of AV equipment, ensuring seamless audio and visual experiences.</li&