AV Production Specialist

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><div class="section page-centered"> <div> <p class="font-claude-response-body break-words whitespace-normal">As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events. As a member of the broader IT Team, the ideal candidate is an excellent communicator, customer service oriented, highly organized, and can adapt quickly when event schedules or technical needs change on short notice. This role will report directly to the AV Manager.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a full time role based in our SF Hub.</p> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>What you'll do at Figma:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate and operate Figma's internal events, including setup, technical checks, and live event support</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain Event SLO's with AV Manager and collaborate on documentation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Troubleshoot issues as they arise in our All Hands space and conference rooms</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>We'd love to hear from you if you have:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">2+ years of experience in AV as it relates to live event production</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent customer service and communication skills, with a collaborative mindset and attention to detail</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>While it's not required, it's an added plus if you also have:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:m