Manulife
Waterloo region, CA · Remote · Full-time
Bilingual Customer Service Professional, Manulife Bank
Posted 1 month ago
- Location
- Waterloo region, CA
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level
About the role
Join our Manulife Bank Contact Center as a Bilingual Customer Service Representative (French & English) and make an impact by delivering exceptional service and building strong customer connections. Build your career in a supportive, flexible environment. Our hybrid model combines in-office collaboration Tuesday to Thursday with remote work on other days. Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m. ET on weekends; availability is required, and …
Requirements
- bilingual proficiency in French and English
- customer service experience
- availability for scheduled shifts across weekdays and weekends
Skills
- bilingual customer service
- customer support
- french
- english
- contact center operations
- service delivery
- customer relationship building
- hybrid work coordination
- call center tools
- crm
- customer service best practices
About the company
Manulife
Posted via Adzuna
How to apply
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