Bilingual Strategic Cuisines Inside Account Executive (Mandarin)

<p><em>This is a fully remote bilingual Mandarin inside sales opportunity based out of a personal home office.</em></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.</p> <p><strong>A day in the life (Responsibilities)&nbsp;</strong></p> <ul> <li>Following up on marketing qualified leads in the market you support</li> <li>Conducting discovery calls &amp; product demonstrations in your customer’s preferred language</li> <li>Creating and reviewing quotes and contracts in your customer’s preferred language</li> <li>Ensure our onboarding team and customer are set up for success post sale</li> <li>Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.</li> </ul> <p><em>Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.&nbsp;&nbsp;</em><em>As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.</em><em>Toast will not sponsor applicants for work visas for this role</em></p> <p><strong>What you'll need to thrive (Requirements)</strong></p> <p><strong>Fluency in both oral and written English and Mandarin is required for this role</strong></p> <ul> <li>1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry</li> <li>Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels</li> <li>Proven track record of success in meeting and exceeding goals</li> <li>Ability to work in a fast-paced, entrepreneurial and team environment</li> <li>Self-motivated, creative, and flexible</li> <li>General technical proficiency with software</li> </ul> <p><stro