Business Development Manager - Strategic Cuisine (Asian)

<p><strong>*Bilingual Mandarin-speaking position. </strong></p> <p>This is a remote opportunity.</p> <p><br>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As a Strategic Cuisines Business Development Manager, you will hire, build, and coach a multilingual team of Business Development Representatives who are transforming the way restaurants operate. You will report into the Senior Manager, Strategic Cuisines. This is a top-of-funnel leadership role — your team creates the qualified pipeline that Strategic Cuisines Account Executives close. Mandarin is the team’s primary market and the language we’re asking you to speak, but your reps also work in Korean and Thai, with Vietnamese and additional languages ahead. You’ll work closely with your team on how to understand restaurants’ unique needs and position Toast’s platform accordingly, and you’ll partner with the Senior Manager on helping Toast size and scope the opportunity as we accelerate our go-to-market motion in these markets.</p> <p><br><strong>A day in the life (Responsibilities)</strong></p> <ul> <li>Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines</li> <li>Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team</li> <li>Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak</li> <li>Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy</li> <li>Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts</li> <li>Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets</li> <li>Find opportunities to make the funnel for each market more efficient by having an entrepreneurial mindset</li> <li>Work with Enablement and Marketing to adapt messaging and sequences for each community the team serves</li> <li>Hire, onboard, and ramp new reps, including coverage for new languages as the team expands</li> <li>Develop your people toward their next role — Strategic Cuisines AE and beyond</li> </ul> <p>&nbsp;</p> <p><strong>What you’ll need to thrive (Requirements)</strong></p> <ul> <li>Must be able to fluently speak, read, and write Mandarin Chinese and English, and will be