Business Development Representative, MidMarket/Commercial

<div class="content-intro"><p>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.&nbsp;</p> <p>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.&nbsp;</p> <p>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.</p></div><h2>What's the opportunity?&nbsp;</h2> <p>As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom through creative &amp; engaging prospecting.</p> <p>We invest in our BDRs. We strongly believe in giving our team the opportunities to grow &amp; develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible.&nbsp; In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.</p> <p>As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!</p> <h2>What will I be doing?&nbsp;</h2> <ul> <li>Creating and prioritizing strategic target account lists with Account Executives</li> <li>Generating new business pipeline for Account Executives through cold calling, email, social etc.</li> <li>Providing a great experience for Intercom’s prospective customers</li> <li>Maintaining an up-to-date knowledge of our product and its value to customers</li> <li>Demonstrating an ability to attract new customers</li> <li>Working with other functions to improve business processes</li> <li>Engaging in team development and mentoring</li> </ul> <h2>What skills do I need?&nbsp;</h2> <ul> <li>Strong desire to build a career in Sales, you want to be an Account Executive or a closing based role in the future</li> <li>1+ year of