- Location
- Chennai, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Key Roles & Responsibilities: 1. SMS Campaign Management Execute promotional, transactional, and service-related SMS campaigns. Coordinate with marketing, product, and business teams for content, targeting, and scheduling. Ensure compliance with regulatory norms such as TRAI and DLT. Monitor delivery rates, opt-outs, and engagement metrics. Maintain campaign logs and generate performance reports. 2. IVR Campaign Execution Set up and manage outbound IVR campaigns including reminders, surveys, an…