Case Lead - Awaab's Law at Peabody | Rozgoo | Rozgoo

Peabody

Pitsea, GB · On-site · Full-time

Case Lead - Awaab's Law

₹39.6L – ₹39.6LPosted 26 days ago

Location: Pitsea, GB
Work mode: On-site
Employment: Full-time
Salary: ₹39.6L – ₹39.6L
Experience: Lead · 0+ yrs

About the role

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Peabody is seeking a proactive and customer-focused Awaab’s Law Case Lead to join our Repairs Team. This key role is responsible for managing high-risk and urgent repair cases, ensuring compliance with Awaab’s Law and delivering positive outcomes for residents. Key Responsibilities * Manage complex and high-risk repair cases within statutory timescales. * Act as the main point of contact for residents throughout their repair journey. * Work closely with repairs teams, contractors and internal s…

Requirements

Experience managing repair or case workflows
Strong customer-focused communication
Ability to manage high-risk/urgent cases
Knowledge of statutory compliance (Awaab’s Law)
Ability to coordinate stakeholders

Skills

case management
repair management
stakeholder management
customer service
statutory compliance
high-risk triage
documentation and reporting
contractor management
repairs process knowledge
customer-focused communication

About the company

Peabody

Posted via Adzuna

How to apply

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Peabody

Case Lead - Awaab's Law

₹39.6L – ₹39.6L