- Location
- Bhagalpur, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Job Description Job Responsibilities Team Leadership and Management: Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies. Provide close supervision, guidance, and support to ensure the team meets its targets. Performance Monitoring: Drive the collections process for your assigned cluster. Monitor and manage key performance indicators (KPIs) such as resolution rates and delinquency buckets to ensure superior client experience and operational efficie…
Skills
- team leadership
- collections
- performance monitoring
- kpis
- client experience
- third-party recovery agencies
- delinquency management
About the company
PHONEPE LIMITED
Posted via Adzuna
How to apply
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