CEC Officer - Correspondence - Credit Cards-Customer… | Rozgoo | Rozgoo

Kotak Mahindra Bank

Thane, IN · On-site · Full-time

CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service

Posted 25 days ago

Location: Thane, IN
Work mode: On-site
Employment: Full-time
Experience: Mid-level · 0–2 yrs
Education: high school

About the role

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Description Job Description:- Graduate Minimum 0 to 2 years of experience in customer service role on email support or calls. Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & wor…

Requirements

graduate
0 to 2 years in customer service
excellent communication skills (verbal and written)
ability to work 24/7 shifts including Sunday/holidays
active listening skills

Skills

customer service
email support
phone support
communication
listening skills
shift work coordination
banking or credit cards domain knowledge

About the company

Kotak Mahindra Bank

Posted via Adzuna

How to apply

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Kotak Mahindra Bank

CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service