- Location
- Gurgaon, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
What You'll Do Own and manage the end-to-end onboarding process for new customers, ensuring timely and successful product implementations. Partner closely with Sales and Product teams to ensure smooth handoff and alignment of expectations. Develop and maintain onboarding playbooks and best practices to deliver exceptional client experiences. Build deep relationships with clients, act as their trusted advisor, and ensure their needs are met during onboarding. Monitor onboarding progress, identif…