Commercial Manager (Construction) – 4 Day Work Week

We are Shape.Construction ! About the job Contractors bleed margin on every project. Unmanaged change. Disputed claims. Missing records. When field teams don't follow processes, events go undocumented. Commercial teams scramble for evidence that doesn't exist. Disputes drag on. Recoverable profit vanishes. On high-value projects, millions of pounds disappear. Why? - Field teams use clunky tools that are too complex and too slow. Critical events never get recorded. The audit trail has gaps. - Commercial teams fight disputes with weak evidence, chase missing records, and lose recoverable margin while the business faces unnecessary claims. Shape fixes this once and for all. Shape is the only platform simple enough for field teams to adopt instantly, yet powerful enough to drive real commercial outcomes. Site teams capture every issue, event, and change in real time. Shape automatically builds the bulletproof evidence commercial teams need to defend and recover claims. The result: Fewer lost disputes. Faster resolutions. Full subcontractor accountability. Commercial teams manage change proactively instead of reacting to it. This is the problem we solve. But to really help our customers, we need experts who understand their pain first-hand. Many of our customers are Commercial Managers and Commercial Directors. Who better to consult them than other commercial professionals? That's where you come in. We are looking for a seasoned Commercial Manager ready not just for a change of role, but a change of industry. This is your opportunity to break away from the grind of construction and step into the fast-growing world of construction SaaS. As our Manager of Commercial Strategy , you'll use your hard-won expertise to guide other commercial teams through the biggest challenge they face: change and claims. Instead of battling over margins on a single project, you'll be leading conversations that transform how entire companies protect their profit. This is consultative sales and customer success at the highest level - where your becomes the product and your impact scales far beyond any single contract. _________________________________________________________________________________________ Purpose of the role To partner with our customers' commercial teams, helping them take control of change, disputes and claims using Shape. You will use your industry expertise to show them how to protect margin, build defensible records, and prevent the losses that most projects suffer today. Your top 5 responsibilities 1. Consult with commercial leaders to uncover where they are losing profit to change and disputes, and show how Shape stops margin leakage. 2. Support customer adoption ensuring site and office teams use Shape consistently to capture changes, issues and claims. 3. Coach customers on strengthening claims and defending disputes with documented, auditable records. 4. Act as the commercial voice inside Shape, shaping product development to better match the real