Commercial Renewals Manager

<div class="content-intro"><p><strong>Secure Every Identity, from AI to Human<br><br></strong>Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br><br>This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p></div><p><strong>Okta: The World’s Identity Company™</strong></p> <p>Okta is the leader in Identity management and <strong>The World’s Identity Company™</strong>. Our mission is to <strong>build a more secure world</strong>. Okta provides a <strong>neutral, powerful, and extensible platform</strong> that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and <strong>AI agents</strong>.</p> <p><strong>Top brands trust Okta</strong>. We are relied upon by <strong>two thirds of the Fortune 100</strong> and <strong>over 40% of the Forbes Global 2000</strong> for their Identity-powered journeys.</p> <p>&nbsp;</p> <p><strong>Position Overview</strong><br><br>The Commercial Renewals Manager, Corporate at Okta owns the strategy and execution of subscription renewals for our US Corporate customer segment. In this role, you will partner closely with Sales, Customer Success, and our Partner ecosystem to secure predictable revenue, mitigate churn, and identify expansion opportunities.&nbsp;</p> <p>The ideal candidate is a strategic, quota-carrying professional who thrives on direct customer negotiations, enjoys navigating complex commercial terms, and is passionate about driving long-term customer value.&nbsp;<br><br></p> <p><strong>What You'll Do (Role Duties &amp; Responsibilities)</strong></p> <ul> <li>Own the Renewal Lifecycle: Manage all aspects of the subscription renewal process for your assigned customer portfolio, ensuring continuous service, protecting recurring revenue, and securing long-term agreements.</li> <li>Drive Commercial Negotiations: Lead pricing strategies and commercial negotiations for a quarterly portfolio of 25–45 renewals totaling $4M–$5M+ in ARR.&nbsp;</li> <li>Collaborate Across Account Teams: Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to build unified renewal strategies, improve product adoption, and proactively mitigate churn risks.&nbsp;</li> <li>Leverage the Channel: Colla