Communications Associate

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Reporting to the Director of Corporate Communications, you'll help support and scale Discord's communications efforts across corporate storytelling. We're looking for a strong communicator who thrives in fast-moving environments, has a superpower for bringing clarity and structure to complex work, and is eager to jump in and get things done. Working with a diverse group of cross-functional stakeholders, you'll help support everything from media inquiries and communications workflows, to launches and cross-functional planning. A major focus of the role will be to help freshen up, organize, and operationalize our communications efforts, including managing and updating talking points documents, improving internal processes, coordinating external agency support, and helping keep teams aligned as projects move quickly. You know that great communication isn't just about what gets said, and your signature move is making sure the right people have the right information at the right time in the right way. This is a great opportunity for someone who thrives in a small, highly collaborative environment, enjoys bringing order to ambiguity, knows how to balance the occasional side quest with the main objective, and is excited to help shape how Discord communicates about its platform, policies, and broader company story. What You'll Be Doing Help organize team structure and communications workflows, improving internal processes and operational organization across Communications at Discord. Coordinate between internal partners and cross-functional teams Triage and support on incoming press requests Manage timelines, approvals, and stakeholder reviews across projects Maintain and organize talking points documents, messaging resources, and internal materials Manage external agency support and day-to-day coordination Track media opportunities, coverage, and ongoing communications priorities Support development of press materials, Q&As, briefing docs, and messaging Keep projects moving in fast-paced, high-volume situations with multiple stakeholders What You Should Have 3+ years experience working in communications (in-house or agency) Strong organizational and operational instincts, with the ability to manage complex workflows A collaborative team player who can navigate ambiguity, shifting priorities, and fast-moving situations with good judgment Ability to move quickly, be resourceful, and deliver high-quality work Familiarity with Discord and/or gaming culture is a plus This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF