Complaints Officer at Leeds Federated Housing | Rozgoo | Rozgoo

Leeds Federated Housing

New Wortley, GB · On-site · Full-time

Complaints Officer

₹31.5L – ₹31.5LPosted 29 days ago

Location: New Wortley, GB
Work mode: On-site
Employment: Full-time
Salary: ₹31.5L – ₹31.5L
Experience: Mid-level · 1+ yrs

About the role

© 2026 Rozgoo

Complaints Officer Salary£32,000 LocationLeeds Permanent Full time 2 vacancies Were recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. This is a new role at Leeds Fed, focused on making complaints more manageable while ensuring our customers get the attention and resolution they deserve. Youll take ownership of Stage 1 complaints, carrying out investigations, making fair decisions and working with customers, colleagues and contractors to reach appropri…

Requirements

experience handling complaints
ability to carry out investigations and make fair decisions
customer-focused communication

Skills

complaints handling
customer service
investigation
decision making
stage 1 complaints
case management
service improvement
stakeholder management

About the company

Leeds Federated Housing

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.

Leeds Federated Housing

Complaints Officer

₹31.5L – ₹31.5L