Consumer Product Lead

<p>Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!</p> <p>At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.</p> <p>Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.&nbsp;</p> <p class="Z7ph2">Read <a href="https://blog.duolingo.com/?utm_source=greenhouse.com&amp;utm_medium=referral&amp;utm_campaign=generalblog_gh_091224">our blog</a> to learn more.</p> <hr> <p style="text-align: left;"><strong>About the role...</strong></p> <p>We're looking for a Consumer Product Lead (Merchandise / Online Store Lead) to grow Duolingo's online store in Japan and build it into a meaningful part of how fans experience our brand. This role is a backfill for the previous head of merch and will focus primarily on the Duolingo Store, while also helping shape pop-ups and potential retail store opportunities. You'll lead merchandising and ecommerce for Japan, with a high bar for quality, localization, and brand fit, while helping Duolingo show up in the real world in ways that feel uniquely delightful and culturally resonant.</p> <p>Japan is one of Duolingo's most important brand and IP markets, and this role has a real opportunity to build something from the ground up, with the potential for successful playbooks, formats, and learnings from Japan to inform how we scale merchandising globally over time.</p> <p>This role reports to the Director of Country Marketing, Japan &amp; Korea.</p> <p style="text-align: left;">&nbsp;</p> <p><strong>🧠&nbsp; You will...</strong></p> <ul> <li>Own the P&amp;L and day-to-day operations of Duolingo's online store in Japan, including demand forecasting, inventory planning, assortment planning, site performance, supply chain, and fulfillment, with a high bar for efficiency and quality</li> <li>Own the store as a startup within Japan's marketing org, growing it with an eye toward revenue, ROI, and commercial performance across traffic, conversion, AOV, repeat purchase, and sell-through</li> <li>Lead product planning, design direction, and production, from concept through launch, in partnership with Brand, Design, Social, and Operations</li> <li>Identify, select, and manage external partners (vendors, manufacturers, agencies) and own those stakeholder relationships end-to-end</li> <li>Build