Contact Centre Specialist at Defence Bank | Rozgoo | Rozgoo

Defence Bank

Melbourne, AU · On-site · Full-time

Contact Centre Specialist

Posted 9 days ago

Location: Melbourne, AU
Work mode: On-site
Employment: Full-time
Experience: Mid-level · 1–3 yrs
Education: high school

About the role

© 2026 Rozgoo

About us. A unique life requires a unique bank. Defence Bank is a member‑owned bank with a proud history of serving the Australian Defence community for over 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime. The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people le…

Requirements

High school diploma or equivalent
Experience in contact centre or customer service
Good verbal and written communication skills
Basic knowledge of financial products
Familiarity with CRM tools
Ability to multitask and handle high volume calls

Skills

contact centre operations
customer service
call handling
crm software
communication skills
issue resolution
financial product knowledge
defence community experience
multitasking
data entry
team collaboration

About the company

Defence Bank

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Defence Bank

Contact Centre Specialist