Content Designer

<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is building a better way to bank—one that’s driven by purpose, not profit. We’re looking for a Content Designer to join our Product Design team and help shape consumer-facing product experiences used by millions of members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As part of a small, highly impactful content design function, you’ll have ownership over content within the Spending, Savings &amp; Investing pillar. You’ll work with designers, product managers, researchers, engineers, and product marketers to bring clarity to complex financial concepts and ensure content meaningfully improves the member experience.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The base salary offered for this role and level of experience will begin at $170,000 and up to $235,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.&nbsp;</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own content design for defined product areas, driving clarity and quality across end-to-end user experiences in Chime’s mobile apps and digital product surfaces.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner closely with cross-functional teams to shape product direction through content, from early concepting through launch and iteration.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Write and refine clear, inclusive, and human content for product flows, feature messaging, system feedback, and microcopy.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Make informed content decisions within your problem spaces, contributing to naming, taxonomy, and information hierarchy.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Apply and evolve Chime’s product voice and tone in collaboration with Design and Brand partners.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Use research insights, data, and experimentation to validate content decisions and continuously improve outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Help scale content design at Chime by contributing to guidelines, documentation, and lightweight systems that enable consistency and quality.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience designing content for consumer-facing digital products, with a strong understanding of UX principles and mobile-first best practices.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A portfolio that demonstrates end-to-end ownership, user-centered writing, and the ability to operate with a high degree of autonomy.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Comfort leading content decisions in ambiguous spaces and influencing cross-functional partners through craft and rationale.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ability to think holistically about user journeys while maintaining a high bar for in-product copy.</span></li> &lt