Contingent Workforce Operations Specialist

<div class="content-intro"><p><strong>Secure Every Identity, from AI to Human<br><br></strong>Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br><br>This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p></div><h2><strong>About the team</strong></h2> <p>This team sits within the Total Rewards People team, and is tasked with ownership of Okta’s contingent workforce program. You’ll be joining an amazing organization full of talented HR professionals.&nbsp;</p> <h2><strong>Role Overview</strong></h2> <p>The People Team is seeking a highly organized and execution-driven <strong>Contingent Workforce Operations Specialist </strong>to provide critical operational support for our Contingent Workforce (CW) program and the newly established Vendor Management Office (VMO) for the People team.</p> <p>In this role, you will manage the day-to-day coordination of contingent worker lifecycles while actively supporting a strategic, phased initiative to centralize and standardize vendor operations ahead of our Vendor Management System (VMS) launch in September 2026. This position focuses heavily on operational execution, process standardization, cross-functional coordination, and data tracking.</p> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>1. Contingent Workforce Operational Support</strong></h3> <ul> <li><strong>Lifecycle Management:</strong> Own the end-to-end operational lifecycle for tracking contingent workers, from initial request to offboarding.</li> <li><strong>Onboarding &amp; Tracking:</strong> Manage and execute the vendor onboarding process specifically for worker tracking, ensuring compliance and data integrity.</li> <li><strong>Interview Coordination:</strong> Partner with hiring managers and vendors to seamlessly schedule and coordinate interviews for contingent talent.</li> <li><strong>Market Data Analysis:</strong> Run and analyze market rate data to support hiring managers with competitive pricing and budgeting decisions.</li> </ul> <h3><strong>2. VMO Program Execution &amp; Support</strong></h3> <ul> <li><strong>Operational Process Design:</strong> Support the CW Program Team in designing, testing, and standardizing vendor intake and lifecycle workflows.</li> <li><strong>Pilot Participation:</strong> Actively support the initial operational pilot with the Benefits Team to validate workflows, centralize contracts, and track compliance.</li> <li><strong>Data Migration &amp; Centralization:</strong> Assist in building interim central contract repositories and compliance tracking mechanisms, preparing data for eventual migration into the VMS.</li> <li><strong>VMS Readiness (Pre- &amp; Post-September 2026 Go-Live):</strong> Help document requirements to inform VMS configuration. Post-launch, support the operational maintenance of centralized vendor profiles and compliance tracking within the system.</li> </ul> <h3><strong>3. Stakeholder &amp; Partner Coordination</strong></h3> <ul> <li>Serve as an operational point of contact for day-to-day vendor inquiries and internal team requests.</li> <li>Coordinate and maintain tight operational workflows with key cross-functional partners, including <strong>Procurement</strong> (for net-new engagements and extensions), <strong>Third-Party Risk Management (TPRM)</strong> (for compliance and due diligence), and <strong>Finance</strong>.</li> </ul> <h2><strong>Qualifications &amp; Skills</strong></h2> <ul> <li> <ul> <li><strong>Experience:</strong> 3+ years of experience in human resources, procurement, talent acquisition, or vendor operations, with a specific focus on contingent workforce support.</li> <li><strong>Systems &amp; Tools:</strong> Familiarity with Vendor Management Systems (VMS) and procurement platforms (e.g., Scout) is highly preferred.</li> <li><strong>Operational Excellence:</strong> Proven capability to handle high-volume transactional tasks (interview scheduling, tracking, onboardi