Coordinator, Shared Services

<p>We are looking to speak to candidates who are based in Gurugram for our hybrid working</p> <h3>Position Expectations</h3> <ul> <li>As an Individual Contributor as part of the HR Shared Services, APAC team&nbsp;in India, you will play a vital role responsible for transitioning work and making sure&nbsp;relevant SLA’s are met</li> <li>Learn and assist in executing day-to-day HR data processes, such as employee record&nbsp;updates, org structure changes, and data validations</li> <li>Support the cleansing and maintenance of HR data in alignment with company policies&nbsp;and global standards</li> <li>Adhere to and demonstrate high proficiency in agreed critical metrics &amp; SLAs</li> <li>Assist in preparing reports and trackers for internal HR teams and audits</li> <li>Deliver high quality and consistent service delivery to all internal customers and partners&nbsp;and follow Standard Operating Procedures</li> <li>Maintain confidentiality and accuracy when handling sensitive employee data</li> </ul> <h3>Key Skills &amp; Abilities</h3> <ul> <li>1+ years experience in HR Operations / Shared Services, HR Data Entry / Management&nbsp;in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)</li> <li>Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with&nbsp;ticketing tools (e.g., Zendesk) is a plus</li> <li>Excellent analytical, communication, and problem-solving skills</li> <li>Ability to learn quickly, ask questions, and follow through on assigned work</li> <li>Comfortable working in a structured, process-driven environment</li> <li>Good understanding of data governance frameworks and data quality</li> </ul> <h3>About MongoDB</h3> <p>MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.</p> <p>With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.</p> <p>Our compass at MongoDB is our <a href="https://www.mongodb.com/company">Leadership Commitment,</a> guiding how and why we make decisions, show up for each other, and