Creative Director, Campaigns

<h2>About the role</h2> <p>Chime is looking for a Creative Director to shape what our brand looks, sounds and feels like — and to turn that into work people actually talk about.</p> <p>This is an in-house creative leadership role on our Brand &amp; Creative Marketing team. You will set the creative vision for integrated campaigns and carry it through every expression of the brand: brand films and broadcast, social-first work, partnerships and activations, and the always-on content that keeps a brand present between campaigns. You will lead a small in-house team of art directors, designers and copywriters, and direct the external agencies, production companies and partners who help scale the work.</p> <p>We are looking for someone who thinks in platforms rather than executions — who can find the idea that holds up across a :30, a partnership, a feed and a retail moment. You should be comfortable pitching bold top-of-funnel brand work while understanding how the rest of the funnel earns it: campaigns that build awareness, move consideration and support conversion, and that stay honestly connected to what the business needs.</p> <p>The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <h2>In this role, you can expect to&nbsp;</h2> <ul> <li>Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration</li> <li>Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels</li> <li>Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders</li> <li>Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served</li> <li>Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals</li> <li>Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships</li> <li>Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on</li> <li>Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar</li> <li>Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works</li> <li>Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years in creative leadership, including at least 5 leading brand-level work</li> <li>A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened</li> <li>At least one brand platform you built or meaningfully shaped that changed how people saw a company</li> <li>Experience in a creative agency environment, and the craft standard that comes with it</li> <li>Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives</li> <li>A track record leading and developing a small in-house creative team, and getting the best out of external partners</li> <li>Fluency across the funnel, including the view that lower-funnel work is a creative problem too</li> <li>Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right</li> <li>Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not</li> </ul> <p>#LI-Hybrid #LI-AM1</p><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our us