- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 2+ yrs
About the role
Description - Roles and responsibilities Provide professional solutions to HP end-users, service providers originating from unresolved escalated cases received via written correspondence. Provide an escalation link for HP field employees, executives and channel regarding customer satisfaction issues including availability, complaints with HP and/or its representatives and complaints regarding an authorized dealer or channel. Ability to apply intermediate level of subject matter knowledge to sol…