Crypto Operations Intern (Summer 2027)

<div class="content-intro"><h2>Join us in building the future of finance.</h2> <p>Our mission is to democratize finance for all. <a href="https://www.cerulli.com/press-releases/cerulli-anticipates-124-trillion-in-wealth-will-transfer-through-2048" target="_blank">An estimated $124 trillion of assets</a> will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.</p></div><h2><strong>About the team + role</strong></h2> <p>We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.&nbsp;</p> <p>The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products.</p> <p>As a Crypto Operations Intern, you will serve as a technical product and operations expert, owning processes critical to maintaining Robinhood’s crypto products while supporting product teams in improving and scaling our offerings. You’ll partner with specialized subject-matter experts on the operations desks—including Trading, Money Movements, Account Servicing, Product Operations and Risk Management—to identify optimization opportunities, support critical day-to-day processes, and provide feedback loops that inform product development. You’ll also collaborate closely with cross-functional partners in Product Management, Engineering, and Finance to ensure operational readiness, efficient processes, and a seamless customer experience.</p> <p><strong>This role is based in our </strong><strong>New York, NY office</strong><strong>, with in-person attendance expected at least 3 days per week.&nbsp;</strong></p> <p>At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.&nbsp;</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Support critical business functions, such as monitoring order and execution health, blockchain network performance, and liquidity management</li> <li>Handle and troubleshoot complex customer escalations, supporting root-cause analysis and partnering with product teams to prioritize fixes</li> <li>Identify in