Honeywell Technologies
Pune, IN · On-site · Full-time
Cust Exp Professional
Posted 28 days ago
- Location
- Pune, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 2+ yrs
About the role
Customer Experience Professional (O2C Billing & Order Management) Job Summary The Customer Experience Professional is responsible for managing Order-to-Cash (O2C) activities, including order processing, billing, booking, customer query resolution, and stakeholder collaboration. The role focuses on delivering an exceptional customer experience by ensuring accurate transaction processing, timely issue resolution, process compliance, and strong coordination with cross-functional teams. The incumbe…