- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Engagement Manager based in India. This is a data-driven, customer-facing opportunity focused on improving engagement, product adoption, and customer retention across SaaS solutions. You’ll investigate customer behavior and product usage to identify strategic and at-risk accounts. The role combines customer relationship management, analytics, product knowled…
Requirements
- customer-facing experience
- data-driven analytics for customer behavior
- saas product adoption/retention focus
Skills
- customer retention
- customer engagement
- saas
- product adoption
- customer behavior analysis
- data-driven analytics
- crm
- account management
- churn analysis
About the company
Jobgether
Posted via Adzuna
How to apply
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