Customer Experience Manager at Sainsbury's | Rozgoo | Rozgoo

Sainsbury's

Bourne, GB · On-site · Full-time

Customer Experience Manager

₹35.0L – ₹35.0LPosted 1 month ago

Location: Bourne, GB
Work mode: On-site
Employment: Full-time
Salary: ₹35.0L – ₹35.0L
Experience: Lead · 2+ yrs

About the role

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What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are…

Requirements

experience in customer-facing retail operations
people management experience
checkout operations management
scheduling and workforce planning

Skills

customer experience management
store operations
front-end checkout operations
petrol station operations
people management
performance management
disciplinary management
scheduling and workforce planning
coaching and mentoring
operational reporting

About the company

Sainsbury's

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Sainsbury's

Customer Experience Manager

₹35.0L – ₹35.0L