Customer Experience Specialist at CRAFTS GROUP | Rozgoo | Rozgoo

CRAFTS GROUP

Parkrose, US · Remote · Full-time

Customer Experience Specialist

₹31.1L – ₹34.5LPosted 10 days ago

Location: Parkrose, US
Work mode: Remote
Employment: Full-time
Salary: ₹31.1L – ₹34.5L
Experience: Executive · 1–3 yrs
Education: high school

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About the role

Job Title: Customer Service Specialist Location: Fully Remote Reports To: Director of Customer Experience The Team At Local Crafts, we believe in saying “YES” to our customers whenever we can. Great customer service means being friendly, knowledgeable, and accurate - setting the right expectations while creating a welcoming, supportive experience for our diverse community of makers. At Local Crafts, we’re dedicated to helping our customers create with joy. If you’re passionate about problem-sol…

Requirements

High school diploma or equivalent
1+ years customer service experience
Strong communication skills
Ability to work remotely

Skills

customer service
communication skills
problem solving
remote work tools
crm software
conflict resolution
product knowledge
multitasking

Benefits

Paid Leaves

About the company

CRAFTS GROUP

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 9 days ago.

CRAFTS GROUP

Customer Experience Specialist

₹31.1L – ₹34.5L