Cummins
Pune, IN · On-site · Full-time
Customer Order Management Representative - Level II - OFFC
Posted 1 month ago
- Location
- Pune, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 2+ yrs
About the role
Description The Customer Order Management Representative – Level II acts as the single point of contact for assigned customer accounts and manages the end-to-end customer order lifecycle. The role is responsible for ensuring accurate and timely order processing, effective resolution of customer inquiries and exceptions, and coordination with customers, distribution centers, manufacturing locations, and cross-functional teams to ensure orders are fulfilled and shipped within agreed timelines. Ke…