Angle Auto Finance
Sydney, AU · On-site · Full-time
Customer Resolution Consultant
Posted 1 month ago
- Location
- Sydney, AU
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
As a Customer Resolution Consultant you are responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of the customers relationship within the business. This role is for someone who enjoys getting into details, problem solving and providing high quality service to all stakeholders involved. You will work independently on individual cases but also in collaboration within the wider business. You will be required to man…
Requirements
- Experience in dispute resolution or complaints
- Strong attention to detail
- High-quality customer service skills
- Ability to work independently on cases
Skills
- dispute resolution
- complaint management
- customer engagement
- problem solving
- stakeholder management
- service quality
- crm
- case management
- de-escalation
About the company
Angle Auto Finance
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.
Apply Now