Customer Service Advisor at Ascent | Rozgoo | Rozgoo

Ascent

Manchester, GB · On-site · Full-time

Customer Service Advisor

₹27.3L – ₹27.3LPosted 25 days ago

Location: Manchester, GB
Work mode: On-site
Employment: Full-time
Salary: ₹27.3L – ₹27.3L
Experience: Mid-level

About the role

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About the Role We are looking for a Customer Support Consultant to join our Operations & Recoveries team in Manchester. This is a customer-facing role where you will work closely with customers to deliver fair, supportive, and compliant outcomes, while achieving effective debt collection and recovery solutions. You will engage with customers at different stages of the collections and legal journey, assessing individual circumstances, identifying potential vulnerabilities, and offering appropria…

Requirements

customer-facing experience
customer support/customer service experience
ability to achieve recovery targets
communication skills
compliance-focused approach

Skills

customer support
debt collection
customer assessment
vulnerability identification
compliance
case management
communication
collections
legal journey
negotiation
crm systems

About the company

Ascent

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Ascent

Customer Service Advisor

₹27.3L – ₹27.3L