Oracle
Ahmedabad, IN · Remote · Full-time
Customer Service Analyst 1-Support
Posted 2 months ago
- Location
- Ahmedabad, IN
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level
About the role
Job Summary JOB DESCRIPTION The Technical Support Analyst provides first-level technical and customer support for Oracle Hospitality solutions, including OPERA PMS, OXI, OWS, S&C, Reporting & Analytics, and related hotel interfaces. The role supports hotel customers globally through voice, email, and remote troubleshooting while ensuring timely issue resolution, excellent customer experience, and accurate case documentation. This position is ideal for candidates with hospitality systems support…
Requirements
- experience in technical/customer support
- knowledge of Oracle Hospitality solutions (OPERA PMS, OXI, OWS)
- ability to troubleshoot remotely
- strong communication via voice and email
Skills
- technical support
- customer support
- oracle hospitality
- opera pms
- troubleshooting
- remote support
- hotel systems knowledge
- reporting and analytics support
- voice and email support
About the company
Oracle
Posted via Adzuna
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