Wolters Kluwer
India, IN · On-site · Full-time
Customer Service Coordinator
Posted 21 days ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
About the Role: As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level. Responsibilities: • Resolve high-impact and complex customer issues. • Develop and implement customer service strategies. • Lead and coordinate large-scale projects aimed at proces…